ac776 Privacy Policy

The key terms used in this policy have the following meanings:

• "Personal Information" means any information that can directly or indirectly identify you, such as your name, email address, phone number, date of birth, and financial details.
• "Processing" means any operation performed on personal information, including collection, storage, modification, retrieval, use, or deletion.
• "Third Party" means any person or entity other than ac776 and the user.
• "Cookie" means a small data file stored on your device that improves the functionality of the website.

ac776 is committed to operating a safe and transparent service for users in Bangladesh. We protect your privacy while maintaining the highest technical standards.

2.1 Registration and Account Information

When you create an account on ac776, we collect the following information:

• Full name and username
• Date of birth (for age verification — confirming 21+ years)
• Email address
• Mobile number
• Residential address
• Government-issued identity document details (when identity verification is required)

2.2 Financial Information

To complete deposit and withdrawal processes, we collect:

• bKash, Nagad, Rocket, Upay, or bank account numbers
• Transaction history and amounts
• Withdrawal and deposit timing and methods

We do not store your full card number or banking credentials. Financial information is protected through SSL encryption.

2.3 Technical Information

Information that is automatically collected while you use our platform:

• IP address and device information
• Browser type and version
• Operating system
• Referral source (referrer)
• Session duration and page visit history
• Cookie and local storage data

2.4 Gaming Activity Information

To ensure responsible gaming and to improve service quality, we store:

• Betting history and results
• Preferred game categories
• Session duration and activity
• Bonus usage history

ac776 uses collected information only for the following purposes:

1. Account Management: To create, verify, and maintain your account.
2. Identity Verification: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
3. Financial Transactions: To process deposits, withdrawals, and other financial activities.
4. Customer Support: To resolve your issues via 24/7 live chat and email.
5. Service Improvement: To enhance the user experience and add new features.
6. Security: To detect and prevent fraud, improper activity, and account misuse.
7. Responsible Gaming: To identify problematic gaming behaviour and provide support.
8. Legal Obligations: To comply with applicable laws and regulations.
9. Marketing Communications: To send you relevant offers and promotional information with your consent.

We never sell, rent, or share your personal information with third parties without authorisation.

The ac776 website uses cookies. Cookies are small data files stored in your browser. We use the following types of cookies:

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the website, such as maintaining login sessions and ensuring security. The service cannot function properly without them.

4.2 Analytics Cookies

These cookies help us understand how users are using the website, which pages are most popular, and where there are opportunities for improvement.

4.3 Functionality Cookies

These cookies remember your preferences and settings, such as language preference and personalised display options.

You can disable cookies at any time by changing your browser settings. However, this may affect some features of the service.

ac776 may share your information with third parties in the following limited circumstances:

5.1 Service Providers

We work with trusted service providers who carry out specific tasks on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support software. These providers operate under strict confidentiality agreements.

5.2 Legal Obligations

We may disclose information to comply with court orders, lawful requests from government authorities, or requirements under applicable law.

5.3 Fraud Prevention

Information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, we will notify you in advance and ensure that your information remains protected.

ac776 applies industry-standard security measures to keep your information secure:

• SSL/TLS Encryption: All data transmissions are protected through 256-bit SSL encryption.
• Secure Servers: Our servers are located in secure data centres and undergo regular security testing.
• Access Controls: Only authorised staff have access to personal information, and every access is recorded.
• Two-Factor Authentication: An additional verification layer is provided to protect your account.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Data Minimisation: We collect only the information that is necessary.

Although we have taken the highest security measures, no method on the internet is completely secure. It is your responsibility to keep your account password confidential.

ac776 retains your personal information only for as long as necessary:

• Active Account: All information is retained while your account remains active.
• Closed Account: Even after an account is closed, financial transaction information is retained for a defined period as required by legal obligations.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain for a set period.
• Legal Records: Information related to fraud investigations or legal disputes is retained for the relevant period.

After the defined retention period, information is securely deleted or anonymised.

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the information we hold about you at any time. This request is generally processed within 30 days.

8.2 Right to Rectification

If there are any inaccuracies in your information, you may request a correction. Some information can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this may not be possible where there are legal obligations or ongoing investigations.

8.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes, such as opting out of marketing communications.

8.5 Right to Data Portability

You may request your information in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected].

ac776's service is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe a minor is using our service, please let us know at [email protected].

If you agree to receive our promotional emails and notifications, we will send you bonus offers, tournament updates, and information about new games.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any email
• Changing your notification preferences in your account settings
• Contacting us at [email protected]

Even after opting out, we will continue to send important transaction and security notifications related to your account.

ac776 may use servers located in various countries. Your information may be processed outside the country where you reside. Wherever your information is processed, we maintain the protection standards described in this policy.

All international data transfers are conducted under applicable data protection laws and contractual safeguards.

We may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying notices in a prominent place on the website
• Sending notifications to the registered email address
• Requesting acceptance of the updated policy after login

Continued use of our services after any policy change will be considered as your consent to the new policy. The date of the change will be noted at the top of this page.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

We treat your privacy concerns with the utmost importance and will help resolve them as quickly as possible.